Customer Testimonials
I have taken my vehicle to this location for the last 3 years loyally. I hope to continue using this location in the future, however I cannot if my concerns are not rectified. I had a terrible experience with the service department this morning. Service representative Iman Azimi assisted me with a coolant leak. Mr Azimi was unorganized and not trustworthy. First, he stated the initial charge to inspect my vehicle would be $289 but it would be applied to repairs if needed. He printed out initial paperwork with my email spelled incorrectly. I pointed out the error to him and asked ...
Land Rover Cerritos does not deserve a single star My dream car had been the Land Rover Defender but on Dec 26, 2009 I found a 2006 LR3 which I fell in love with. At time of purchase she had just over 33k miles, today at 18 years old, has just under 189k. For first 10 years, I took to Land Rover Cerritos for servicing. Chris always ensured she was well cared for and I could not have been happier. Unfortunately, owners changed and it has been downhill since then. I have been bouncing around various non-dealer shops without much success. For 2025, thought am going ...
I purchased my 2023 full size Range Rover here. Sales was friendly and professional. Quite the contrast with the service department. Amish Patel is unprofessional, upsells without boundaries and does a horrible job keeping you informed. Forget about returning calls. It’s awful. I’m on month 3 waiting on a part they didn’t install. After many follow ups Amish suggested I go to another dealer, as their systems are changing and it will take them months of data entry. I’m not at all surprised, as his attention to customer service was off from the beginning.
Just awful. My experience was bad from the start - it went from no response to over response and rude. Typical car/used car sales pressure and experience. Greasy is the one word I would use to describe my interaction.
Wilson Amazing service at the service department! Especially from Wilson. He took care of our cars and provided 5 star service at every step.
Mina I had a great experience at Land Rover of Cerritos. Found the exact vehicle I wanted in tip-top shape at a fair price with the excellent customer service and attention to details. I highly recommended this dealership.
Steve L. Steve. He is the best. He is amazing and makes the process really smooth. Great service and he was very knowledgeable.
Took my vehicle in for service and was helped by Glen Weitz. He was very helpful and knowledgeable when it came to our new Velar. Had our annual service done in couple hours like he promised and was provided a rental which was awesome.
Mina is such a great service advisor. He makes the process easy and he’s so friendly and most importantly helpful. I appreciate that everywhere I am at the dealership. Everyone always checks on me to ensure I have been assisted. This is rare these days and I absolutely appreciate them taking the extra step to take care of their customers
"I recently had my Land Rover serviced at Land Rover Cerritos and I must say I was thoroughly impressed. The team was professional and knowledgeable, and they took the time to explain everything that needed to be done. The quality of work was exceptional. I appreciated their attention to detail and the fact that they kept me informed throughout the process. Overall, I highly recommend Cerritos Land Rover for any Land Rover maintenance or repair needs. They exceeded my expectations and I will definitely be returning for future services."
I had such an amazing experience with Rodolfo the parts manager. He made everything super smooth, fast and easy. I want to thank him for tea for taking his time with me and my husband and Colinas ones are parts were delivered and checking if everything was OK to our liking felt like a very valuable client amazing services. Amazing manager.
I have been bringing my car to get service here for over a year now and I absolutely love this place and stuff in the service department is amazing. They are nice friendly informative. They are always in contact with me through the whole process telling me what’s going on what they recommend and how much things were cause I will continue to come back for my car need an offer their services
I decided to give envision an opportunity to service my discovery, and from the moment I arrived, I received five from the service manager all the way to the cashier. Not to mention the mechanic did a five star service. They are amazing team I will for sure be reframe them to all my friends and family. They have a new customer
I have been bringing my car to get serviced here for a little over a year now and I absolutely love this place. The staff in the service department is amazing. The are nice, friendly, and informative. They are the best. they are in contact with me through the whole process telling me whats going on, what they recommend, and how much things will cost. I will continue to come back for my car needs.
Mina Rezk is such a great service advisor. He makes the process easy and is so friendly and most importantly helpful. I appreciate that anywhere I am at the dealership, everyone always checks in with me to ensure I have been assisted. That is rare these days and I absolutely appreciate it.
The overall experience could not have been better! Sales teamwas amazing, and because of them, my dream of owning a new defender came true! The way businesses conduct themselves when things don't go perfect it what separates average ones from great ones! the whole team are rockstars! If you are looking for a vehicle, you have found the right place!
"I recently took my car to Land Rover Cerritos for some repairs, and I couldn't be happier with the service I received. The staff was friendly and knowledgeable, and they took the time to explain the repairs that needed to be done in a way that was easy for me to understand. They also provided me with a detailed estimate upfront, so I knew exactly what to expect in terms of cost. The repairs were completed in a timely manner, and my car is running better than ever. I appreciate the attention to detail that the technicians at ...
Best service dept! Prompt, courteous and attentive. I would highly recommend giving them a try. Steve is the guy to deal with, he was very attentive to my concerns and requests. I was kept informed about the status of my car throughout the day plus Steve provided a Lyft ride to and from work.
Great service, very friendly and knowledgeable staff. My vehicle was very well maintained, excellent technicians, very skilled and experienced teams. Very satisfied with my experience.
STAY AWAY !!!! Tried to buy a car from this company and they try and do shady stuff with price and force you to buy a paint protection on a used car for $1295.00 and they wont sell you car without it even though the website says these fees are OPTIONAL. This is illegal advertising. Very shady business. If you look them up on yelp they have listed as a closed dealership so nobody can review- VERY SHADY- VERY RUDE STAFF ! I have reporting this to Jaguar Cooperate office to see if they approve of this behavior.
Prompt, courteous and professional. Chris was very helpful. I was able to get in on the same day and with climate control issues I was grateful for that. My car was returned clean.